Welcome to the CLHStat Help Center


Here are some quick tips about the CLHStat mobile app for physicians.

Still need help? Please contact us.

Guide to the CLHStat Icons

CLHStat uses icons to highlight items in specific categories. Once you recognize them, you will be able to distinguish them visually with minimal effort.

A

Abnormal

Abnormal icon (circle with an "A" in the center) indicates one or more of the lab test results reported are outside of the reference range.
A

Archive

The icon background color will change after you archive the result.
A

Trash

The icon background color will change after you trash the result.

Inbox, Archived, and Trashed Lab Results

CLHStat lets you organize your lab results quickly and easily. There are 3 categories where you can place your lab results:

  •   Inbox

    •    This is the main category where all new lab results will be delivered.
    •    Inbox items can be moved to Archive or Trash but can never be moved back into the Inbox.
    •    You can see the last 90 days of results in your Inbox unless you move them to another category.
  •   Archive

    •    The Archive holds lab results you want to retain for an extended period.
    •    The Archive can also be used as your favorites list for quick access.
    •    Archive items can be moved into Trash and vice versa.
    •    Items are available in the Archive for 1 year.
  •   Trash

    •    The Trash is for lab results that are no longer needed.
    •    If you don't need a result move it to the trash to keep your Inbox and Archive more manageable.
    •    Trash items can be moved into Archive and vice versa.
    •    Trashed items are visible for 30 days.

Moving Items from the Inbox to Archive and Trash

Moving items from the Inbox to Archive and Trash is easily done by performing swipe gestures.

iPhone

iPhone archive and delete gesture example

Swipe the item left to reveal the Archive and Delete options

Android

android archive gesture example
android delete gesture example

Swipe the item left to move it to the Trash

Swipe the item right to move it to the Archive

Use swipe gestures to move items between the Archive and Trash

About Announcements

Announcements are informative messages from Clinical Labs of Hawaii. Rest assured we will only send announcements for important matters.

  •  Announcement messages are found in the Announcements screen.
  •  Announcements are available for 30 days.
  •  Announcement messages can be deleted but never be recovered.
  •  Announcement messages do not trigger mobile notifications.

Searching for Lab Results

Search by Patient or Test name to find specific lab results. Enter a phrase and we will match results for you.

iPhone

Select the proper tab when searching by Patient or Test name. Enter your phrase in the search box and press the "Search" button on the keyboard.

iPhone search bar

Android

Press the "Magnifying Glass" icon to open the search box. Enter your search phrase and press "Enter" on the keyboard.

android search bar
android search bar
android search bar

  The Android version of the app will store your search term history for easy access. To clear the search term history, please go to the Settings menu.

  Search results are filtered by category based on the screen you currently are using.

Phoning a Patient

CLHStat includes a shortcut to phone a patient quickly.

iPhone

Quickly call a patient by touching the patient phone number colored in blue on the Lab Details screen.

iPhone phoning a Patient

(If the Patient does not have a phone number listed, this field will be blank.)

Android

Quickly call a patient by touching the phone icon located on the Lab Details screen.

android phoning a patient

(If the Patient does not have a phone number listed, the "Phone" icon will be disabled and have a strikethrough.)

Quick Search By Patient Name

CLHStat includes a shortcut to search by patient name with no typing required.

Changing Your PIN

You can change your PIN access code anytime. The same PIN access code is used for all your devices.

iPhone

Change your PIN access code by following these steps:

  1. Press on the Profile button in the bottom navigation bar.
  2. On the Profile screen, locate and press the PIN option.
  3. Use the Enter PIN screen to enter your existing PIN access code.
  4. Use the Change PIN screen to enter your new PIN access code.
  5. Use the Confirm PIN screen to confirm your PIN access code.
  6. All your devices will now require this new PIN to access the app.

Android

Change your PIN access code by following these steps:

  1. Press the ellipsis button located in the top right corner of the navigation bar.
  2. Press the Settings option.
  3. Press the General section.
  4. Press the Change PIN section.
  5. Use the Change PIN popup screen to enter your existing PIN and new PIN access code.
  6. Press OK to complete the process.

Providing Feedback

We encourage app feedback to help us serve you better! Providing feedback is easy:

iPhone

  1. Press on the Resources button in the bottom navigation bar.
  2. On the Resources screen, locate and press the Feedback option.
  3. On the Feedback screen, pick from the Select a Category drop down list.
  4. Enter your comments in the text box field.
  5. Press the Submit button.

Android

  1. Press on the navigation menu button located in the top left corner of the navigation bar.
  2. When the navigation tray is open, press the Feedback button.
  3. On the Feedback screen, pick from the Select a Category drop down list.
  4. Enter your comments in the text box field.
  5. Press the Send button located on the top right corner of the screen.

Obtaining App Version

Knowing the app version may be useful when seeking techical support, looking for the latest features, or checking for updates.

iPhone

  1. Press the Profile button in the bottom navigation bar.
  2. On the Profile screen, locate and press the Settings option.
  3. On the Settings screen for the CLHStat app, locate the About section.
  4. You will see a label called Version along with a version number.

Android

  1. Press the navigation menu button located in the top left corner of the navigation bar.
  2. When the navigation tray is open, press the  About section.
  3. On the popup screen, the version number will appear next to the Version label.